What Usage Data Does August Collect?

What Usage Data Does August Collect?

What Is Usage Data

Usage data refers to information about how users interact with August. This data helps your firm understand adoption, measure usage, and improve efficiency. It also helps the August team improve performance and resolve issues. August collects only the information necessary to understand usage. It does not collect or analyze the contents of your documents or your prompt outputs.

Types of Usage Data Collected

August collects the following categories of usage data:

• How often a user logs into August and how many prompts or requests they submit
• Metadata about document uploads including time of upload, the source such as cloud storage or DMS, and file type
• Whether a user attaches a knowledge source to a prompt, such as an internal document or external material
• Workflow and Playbook usage including which workflow was run and how many documents were involved
• Feature interactions such as use of the editor, redlines, exports, and integrations
• Click stream and navigation data including which pages or tools are opened, click paths, navigation flow, and session duration

Custom Workflow Data

If your firm builds or uses custom workflows, August also records the name and description of the workflow when it is created or run. This helps teams understand adoption and usage patterns for internal tools.

How August Uses This Data

Usage data supports several important functions:

• Providing anonymized and aggregated usage analytics to firm administrators
• Helping the August team understand which features are used most often and where improvements are needed
• Supporting compliance reviews, billing activities, and internal usage audits
• Tracking document uploads, query volume, matter level usage, and team level activity

Usage metrics help firms understand how their teams work and where systems can be improved.

What Appears in the Analytics or Admin Dashboard

Authorized administrators can view metrics such as:

• Number of active users
• Prompt and query volume by user or by team
• Workflow or Playbook activity
• Feature usage across tools such as editing, redlining, uploads, exports, and workflows
• Usage summaries grouped by role, practice group, or matter

Firms can also request exports or logs for deeper analysis, billing attribution, or auditing needs.

Why We Collect Usage Data and What We Do Not Collect

Usage data is collected to help firms:

• Measure adoption and engagement
• Identify areas for training or support
• Improve efficiency and workflow consistency
• Track utilization for compliance or billing reasons

August does not collect:

• The contents of user documents
• The text or substance of model outputs
• Client sensitive content for inspection or training

Usage data reflects activity patterns, not the underlying legal work, preserving confidentiality while providing operational insight.